Customer Experienceve
The latest updates, ideas and guides from our team.
Recent posts
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6 practices to help you build a CX program in your business
Nowadays, customer experience is key to any business. CX matters most for companies that provide services for multiple customers a day. This includes brick-and-mortar businesses, such as stores, health clinics,…
Weronika
October 7, 2024
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7 min read -
The future of brick-and-mortar shopping
In the previous article about customer expectations towards brick-and-mortar shopping, we mentioned that this sales channel is still appreciated by almost 30% of respondents. Brick-and-mortar shopping is still here, but…
Weronika
October 7, 2024
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6 min read -
Omnichannel marketing management: best practices in Customer Experience
When consumers have countless touchpoints with a brand – from traditional retail stores through social media to mobile apps – creating a consistent and engaging customer experience becomes a real…
Weronika
October 7, 2024
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5 min read
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