Review Management
The latest updates, ideas and guides from our team.
Recent posts
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Top 6 Online Reputation Management Tools for Successful Businesses
Reputation isn’t just about what you say – it’s about what others think and share. In an era dominated by social media, AI, and a hyper-connected audience, negative reviews, viral…
Weronika
November 18, 2024
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12 min read -
10 Google review response templates to manage positive and negative reviews
Online reviews hold serious power. They influence how people view your brand and even determine whether someone decides to do business with you. That’s why responding to Google reviews isn’t…
Weronika
November 5, 2024
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21 min read -
Small Business Reputation Management: Expert Tips to Grow Trust
You might think one bad review won’t hurt – until it shaves off 22% of your revenue. Surprising? It shouldn’t be. If small businesses don’t take control of their online…
Weronika
November 3, 2024
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14 min read -
4 ways to get started with customer feedback
Whether you’ve just started your business or your company already has an established online reputation, acquiring and managing customer reviews can be challenging. Entrepreneurs are particularly worried about negative comments…
Weronika
October 7, 2024
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5 min read -
7 ways to turn negative online reviews into positive ones
Why are online reviews so crucial? You may be under the impression that the quality of your product or service will defend itself and that properly selected marketing activities will…
Weronika
October 7, 2024
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5 min read -
6 practices to help you build a CX program in your business
Nowadays, customer experience is key to any business. CX matters most for companies that provide services for multiple customers a day. This includes brick-and-mortar businesses, such as stores, health clinics,…
Weronika
October 7, 2024
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7 min read -
The benefits of managing your reputation online
Managing online reputation is, in fact, the obligation of every business owner and manager, provided their company is present and operates at least partly online. If you neglect that part…
Weronika
October 7, 2024
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5 min read -
The Art of Engaging with Customer Reviews
In an era where the digital footprint of a brand is scrutinized more than ever, navigating the complex landscape of customer opinions has emerged as a critical facet of corporate…
Weronika
October 7, 2024
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8 min read
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