Customer Experience

The latest updates, ideas and guides from our team.

Recent posts

  • 4 ways to get started with customer feedback

    Whether you’ve just started your business or your company already has an established online reputation, acquiring and managing customer reviews can be challenging. Entrepreneurs are particularly worried about negative comments…

    Weronika

    Weronika

    October 7, 2024

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      5 min read

  • 6 practices to help you build a CX program in your business

    Nowadays, customer experience is key to any business. CX matters most for companies that provide services for multiple customers a day. This includes brick-and-mortar businesses, such as stores, health clinics,…

    Weronika

    Weronika

    October 7, 2024

    |

      7 min read

  • The future of brick-and-mortar shopping

    In the previous article about customer expectations towards brick-and-mortar shopping, we mentioned that this sales channel is still appreciated by almost 30% of respondents. Brick-and-mortar shopping is still here, but…

    Weronika

    Weronika

    October 7, 2024

    |

      5 min read

  • Omnichannel marketing management: best practices in Customer Experience

    When consumers have countless touchpoints with a brand – from traditional retail stores through social media to mobile apps – creating a consistent and engaging customer experience becomes a real…

    Weronika

    Weronika

    October 7, 2024

    |

      5 min read

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Most popular posts

  • Introduction to Hyperlocal Marketing

    Introduction to Hyperlocal Marketing

    Weronika

    October 7, 2024

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      10 min read

  • 6 najlepszych praktyk do zbudowania programu CX w Twojej firmie

    6 najlepszych praktyk do zbudowania programu CX w Twojej firmie

    Weronika

    October 4, 2024

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      7 min read

  • Hyperlocal Content Marketing jako strategia wzrostu zorientowana na społeczność

    Hyperlocal Content Marketing jako strategia wzrostu zorientowana na społeczność

    Weronika

    October 7, 2024

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      12 min read

  • Wizytówka na Mapach Google a lokalne SEO

    Wizytówka na Mapach Google a lokalne SEO

    Weronika

    October 4, 2024

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      7 min read

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