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Optimize listings for Google Maps

Weronika

Weronika

October 3, 2024

|

  6 min read

Google constantly works to maximize the accuracy and customize its search results. The search results of a user query should be specific and, most of all, useful. Consequently, local searches have become increasingly essential. What does it mean for your business? If you value visibility, you must improve your local ranking, especially regarding your business listing on Google Maps. Here, we will help you understand how to do that.

Can everyone optimize their business for Google Maps?

Yes, everyone can optimize their business for Google Maps. However, this method of increasing your business’s visibility online is mainly recommended to local businesses, such as hairdressers, mechanics, restaurants, flower shops, and beauticians. 

What is key here, as usual, is good market research. See if your industry is listed on Google Maps, and search the web for your competitors. Are they visible on Google Maps? If so, you have your answer.

Businesses operating locally, which offer services in a particular location or focus their activity within a given area, such as a city, must optimize Google Maps. A GMB listing has potential, which we will help you bring out.

How can you successfully optimize your listing for Google Maps?

Positioning, either local or Google-made, is a long-term process. Some actions may yield fairly quick results, yet, in the long term, patience is required to achieve satisfactory results. There is no single uniform answer to that question. There are, however, such solutions that can be implemented by individual users and will positively affect your ranking in search results. 

Let’s begin.

First, you will need a business listing to rank your business on Google Maps. You can set up a listing via Google My Business, a free tool that will help you reach out to your clients and increase your visibility online. 

There are a few factors affecting your ranking:

  • Prominence, which refers to the frequency of a search and keyword visibility,
  • Distance. Google makes use of location, so the closer your customer is to your business location, the better the ranking position becomes,
  • Relevance is the degree to which your business listing matches users’ queries.

Follow the steps outlined below to improve these three aspects. These tips will help you improve your local ranking and achieve top positions in search results.

NAP: An absolute must-have

Your listing should comprise a range of information essential to your customers. First, make sure you enter primary contact details, such as your company name, address, and phone number—or NAP, for short. 

Also, keep the data accurate. Whether it’s your Google listing, your website, a social media profile, or any other online service, the NAP data should correspond. Not only does it improve your credibility, but it also proves useful for maximizing your ranking.

Choosing a category – it’s research time

It’s imperative that your business listing is attached to a relevant category. You are allowed to add additional categories, but be aware that they do not carry equal significance. Bear in mind that the choice of categories is limited, as these are set directly by Google.

When in doubt as to which category you should choose, do some research. What does that entail? Just check which categories your competitors have chosen, and it’s as simple as that. Visit their listings to find the relevant information.

Your business location

You can show or hide your location. This is no easy decision. It all depends on your particular line of business. The location should be strictly tied to the area in which you operate.
There are a few options. You can, for example:

  • set your location to your physical point of business, which is recommended for storefront businesses that serve customers at their business address, like a flower shop. Also, make sure you specify your service area.
  • hide your address and show only information on your service area, which is recommended to businesses that visit customers, like an electrician.
  • If you happen to combine the two types of service, operating from a business address and visiting your customers, you can enable both options: business address and service area.

Mind you, for such hybrid businesses, you need to set an accurate and precise service area. This will reflect in your ranking well.

Let them know you — describe your business in Google Maps

Google allows you to add a description of your business. Ensure that your description is word-perfect and contains keywords you would like to rank for. Place the most important information in part one of your description (first 250 characters), as part one is displayed instantly. To read the remaining part of your description, users must expand the record manually, but not all users do so.

Pay attention to posts in your listing

This functionality will let you share information about your business and establish a relationship with your customers. Furthermore, Google algorithms favor an information-rich listing. For example, you could present your products/services currently on offer, introduce your company, or focus on news. Your options here are numerous.

Google Maps Attributes

Attributes are extra pieces of information about your business activity meant for Internet users. You can add some of these yourself, while others depend on user reviews. Attributes may provide information on features such as a garden in your restaurant, free Wi-Fi available, or accessibility.

As your customers can likewise add attributes, you should monitor this feature regularly. If any untruthful attributes appear, request that they be removed.

Services and product carousel

You can add information on specific services you perform, such as dishwasher service or chimney sweeping. This will enrich your offer. A product carousel is an interesting way to present a selection of your products or services.

You can add an extra description to each product/service on the carousel and link it back to a relevant page on your website. This simple yet effective tool should not be ignored.

Your customer reviews cannot go unnoticed

Keep your Google Maps business listing active. What does that entail? It’s important not to neglect your customer reviews. If a review appears, make sure you respond to each, be it praise or criticism. Engage other users and build a community to show Google that your listing should rank high.

If GM users send you questions, be sure to reply to each one. It might be a good idea to prepare a set of FAQs in advance. 

Photos, films — good content is priceless

Your listing’s content affects its ranking. Upload photos or films to show your customers what your store or office looks like. You can also introduce your employees’ photos, naturally, provided they agree to it. A comprehensive listing ranks higher. Remember to add your logo and cover photos.

This feature allows other users to upload photos to your listing. Unfortunately, they might not be of the highest quality. You can request having them deleted, but do not take it for granted, as ultimately, Google is free to decide here.

Entrench links to your listing

Mind the links that redirect to your listing. You can link up from your own website, your social media profiles, or other NAP directories and listings available. Link building is an important ranking factor, so we recommend you invest time and effort in establishing the links.

Local ranking in Google Maps — what not to do?

Finally, a few words on common SEO mistakes are due. 

  • Don’t charge in blind. Instinct is a valuable talent, but in the case of SEO, a coherent optimization strategy is advised. Prepare a thorough action plan, and your success will be greater!
  • You cannot afford to lose mobile users, so take steps to ensure that your company website is fully responsive.
  • Remember how we said that NAP data must be accurate? Let us stress the issue again, as many businesses pay little attention to the matter. A business is credible, provided its contact details are consistent!

Take good care of your listing. Don’t neglect it on the assumption that everything is done and perfect. Interacting with your customers is just as important as keeping your information, such as business hours, up to date. Creating a listing took a lot of your effort, so don’t waste it. 

Local SEO — expensive, complicated, and ineffective

That headline is a lie. It mirrors several popular urban legends on local ranking that can be easily found on the web. 

Local ranking in Google Maps is neither expensive nor complicated, as you can see from a range of activities yourself. Don’t be afraid to look things up in Internet blog posts, such as this one. 

This is just another way to effectively boost your visibility online and gain potential customers. We hope you will have a chance to see it for yourself soon. 

Foster your listing to gain top ranks and new customers. We’ll keep our fingers crossed. Good luck!

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