ONLINE REPUTATION MANAGEMENT SOFTWARE

Enhance Online Reputation and Customer Experience with AI

Automate gathering post-purchase online reviews and managing customer feedback with artificial intelligence. Build better relationships with your customers and increase your business efficiency.

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review monitoring and brand's reputation tracking in Center AI
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Collect feedback from various sources in one place

Manage online customer reviews from Google Maps, Bing, Facebook, Apple Maps, and other platforms. Track brand mentions across the web to improve service quality and build stronger customer relationships.

Google Maps

Microsoft Bing

Facebook [soon]

Apple Maps [soon]

Your Website

Your Mobile App

increase in the number of reviews since starting with Center AI

negative reviews shared internally

positive reviews published with Review Booster

Center AI review analysis panel - sentiment analysis

Monitor and analyze review sentiment

Automatically categorize reviews, analyze their sentiment, and track changes by category. Monitor the Net Sentiment Score across different locations to gauge customer satisfaction.

Streamline responding to reviews

Respond to reviews directly from the Center AI panel. Optimize the process with bulk responses, custom templates, and AI-suggested content to address customer concerns.

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see how Google users review sites in Center AI
Review Booster helps you get insights and increase brand loyalty

Increase the number of reviews

Create personalized surveys to gather more customer reviews. Use AI to encourage customers to respond, simplify the review process, and increase the number of reviews.

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With the Center AI reputation management system, we quickly and conveniently respond to all our customer reviews and ratings, maintaining positive relationships. This increases customer loyalty and builds a positive brand online image.

Miłosz Krywański

Digital Marketing Manager, New Balance

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increase in requests for directions

increase in visits to the website

increase in conversion from profile views to requests for directions

Try for free for 14 days

Test the solution on your own business listings in Google Maps and make an informed decision about future cooperation. Start a free 14-day trial with full access to the tool.

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Improve the quality of reviews

Create surveys that highlight key areas and USPs of your business. Use AI to help customers draft reviews based on their survey responses. Automate review writing and posting to increase their value and authenticity.

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Publish reviews on chosen platforms and increase brand visibility
Review tracking sends negative customer comments to your sales team

Curtail the number of negative reviews

Provide customers with an easy channel to give negative feedback using Center AI’s Review Booster. Quickly address issues to reduce the number of negative reviews posted, maintaining a positive online presence.

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Turn satisfied customers into promoters

Authentic reviews attract new customers. Simplify review publishing and motivate customers to provide detailed feedback supporting your online visibility and brand reputation.

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review booster is one of the best reputation management tools to improve brand's online reputation

FAQ

A reputation management strategy is a structured approach to actively monitor, improve, and maintain your company’s reputation online. It involves gathering reviews, responding to customer feedback, and addressing concerns to ensure a positive customer experience across review sites and social media platforms. A strong strategy helps you stay ahead of competitors and boosts trust and loyalty among customers, leading to measurable business growth. Center AI simplifies these efforts by centralizing all reviews, automating responses, and providing valuable insights to optimize your strategy effectively.

Center AI streamlines your reputation management efforts by consolidating reviews from platforms like Google Maps, Facebook, Bing, and Apple Maps into a single, easy-to-use dashboard. With powerful AI tools, businesses can automatically analyze review sentiment, categorize feedback, and track changes over time. By responding quickly using custom templates and bulk actions, businesses can create a positive customer experience and resolve issues before they escalate. These tools save time and ensure your business stays visible and credible, strengthening your positive reputation and driving business growth.

Center AI leverages advanced AI tools to analyze customer reviews and feedback and gain insights. The platform automatically categorizes reviews, identifies trends, and tracks sentiment changes across various locations, helping you pinpoint areas for improvement. These insights allow you to optimize service quality, enhance customer engagement, and tailor your reputation management strategy to meet customer expectations. By understanding and acting on customer sentiment, businesses can boost their reputation online and deliver a consistently positive customer experience.

Engaging with customer reviews—both positive and negative—shows that your business values feedback and cares about its customers. Responding promptly and thoughtfully improves customer engagement, fosters trust and strengthens your positive reputation. Businesses that consistently address reviews on social media platforms and review sites are perceived as reliable and professional.

If you’re looking for tips on how to reply to Google reviews effectively, check out this guide with templates to streamline your process.

With Center AI, businesses can automate and streamline responses, ensuring every review receives the attention it deserves. This approach helps create a strong company online presence and encourages satisfied customers to share their experiences, driving further business growth.

Center AI’s tools, such as Review Booster, provide an easy channel for customers to share feedback privately. By addressing issues before they escalate into public reviews, businesses can limit the number of negative ratings and preserve their reputation online. Additionally, Center AI automates follow-up surveys, encouraging satisfied customers to leave detailed, positive reviews. This proactive approach improves your positive reputation, enhances customer engagement, and ensures your business presents a trustworthy image across social media platforms and review sites.

Center AI’s AI tools allow businesses to stay ahead of competitors by automating time-consuming tasks like review analysis, sentiment tracking, and response generation. By quickly identifying trends in customer sentiment and addressing issues, businesses can take a proactive stance in their reputation management strategy. The platform’s ability to filter reviews by location, date, and sentiment provides a competitive edge, helping businesses optimize their services and maintain a strong company online presence. This forward-thinking approach translates to better customer engagement and sustainable business growth.

A strong, positive reputation is crucial for attracting new customers, retaining loyal ones, and driving business growth. Positive reviews and feedback build credibility and trust, encouraging potential customers to choose your business over competitors. With Center AI, businesses can automate gathering reviews and ensure quick responses, improving customer engagement and creating a positive customer experience. By actively managing their reputation online across social media platforms and review sites, businesses can stand out, gain valuable customer insights, and establish long-term success in their industry.